10 Things to Know About Silence in Communication
Susan Dunn, MA Psychology, Emotional Intelligence Coach
One of the most important parts of any conversation is the silence. Silence can serve many functions in a conversation and how you manage it determines your level of sophistication.
Here are some points to keep in mind about silence in communication.
1. Allowing silence in a conversation puts pressure on the other person.
It?s conventional in the US not to allow any sort of extended silence in a conversation. Therefore, to allow one puts pressure on the other person to "fill air time". Some interviewers, for instance, use this technique to see what will happen. Often the person will ?spill? ? saying exactly the thing they didn?t want to sa...
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